Mobile Ticketing Home

Before arriving at the venue to access the event, here are some tips to help expedite your game day entry:

• Access your tickets through the Penn State Athletics app or your Penn State Account Manager account at least 24 hours prior to the event.
• Add your tickets to your Apple Wallet or Google Pay.
• Make sure your phone is fully charged.
• Have your ticket out and ready to be scanned before entering the venue. It is recommended that you send each guest their own individual ticket if the party is arriving separately.
• Reference the seat location on your ticket to access your seat.

Don’t let your game day experience end at the gate! Below are some helpful hints to protect you and your tickets:

Cover the barcodes
Prevent ticket fraud by covering your barcodes when sharing pictures of your tickets on social media!

Authorized ticket sellers
The only authorized sources for tickets to Penn State Athletics events are:

• Penn State Athletics Ticket Office
• Ticketmaster
• GoPSUsports.com
• The venue box office where the athletic event is taking place

Please be aware that tickets purchased from other resale marketplaces (including StubHub, Vivid Seats, Craigslist, eBay, and ticket brokers) are not guaranteed as valid for entry into the venue.

Counterfeit tickets
Fans purchasing tickets from unauthorized sources (including StubHub, Vivid Seats, Craigslist, eBay, and ticket brokers) assume the risk that tickets purchased are counterfeit or the barcodes have been invalidated. Any fan attempting to enter an event with counterfeit or invalid barcodes will be denied entry. This includes, but is not limited to, fans entering the game with print-at-home tickets that have been altered in any way.

What is mobile ticketing?
Mobile ticketing allows you to use your mobile device as your game ticket.  Fans will gain admission into the venue via a unique QR code which will be scanned directly from your mobile device.  For the easiest entry into the venue, fans should download the Penn State Athletics app from the App Store (iPhone) or Google Play Store (Android.)
 
Why is Penn State Athletics transitioning to mobile ticketing?
Mobile ticketing increases the security of the ticket buying and event entry process.  Mobile ticketing also provides:

• Reduced risk of lost, stolen or counterfeit tickets
• Quick and easy entry into the venue
• The ability to manage, transfer or sell your tickets at any time directly from your mobile device

 
Can I have multiple tickets on the same mobile device?
Yes. You can view all of your tickets by swiping left or right on your smartphone.  We highly encourage you to transfer a ticket to each member of your party to allow for the easiest entry and access throughout the venue.
 
What if my guest(s) and I are arriving to the venue at different times?
If arriving at different times, you will need to transfer a ticket to each member of your party.  This will allow you and your guest(s) to arrive at the venue at your own convenience.  Once the ticket transfer offer has been sent to your guest(s) they will receive an email instructing them to accept the tickets.  If they do not already have a Penn State Athletics account, they can easily create an account to accept the ticket offer.  Once your guest(s) have accepted the transfer offer, they should download the Penn State Athletics app to view their tickets.
 
What if I do not have a smartphone, or if my phone battery dies on game day?
You will need to visit the ticket office at the venue on game day.  You will be required to show a valid photo ID for the name on the ticket account.  CLICK HERE to view game day ticket office hours for each venue.  
 
Do I need the Penn State Athletics app to manage and view my tickets?
While it is not required, we highly recommend downloading the app for the easiest and most convenient ticket management.  Tickets purchased via Penn State Athletics can also be viewed by logging into www.gopsusports.com/accountmanager on a mobile device.
 
I purchased my ticket via ticketmaster.com – can I still view my ticket through the Penn State Athletics app?
Yes, tickets purchased via ticketmaster.com can be viewed in the Penn State Athletics app.  However, you will not be able to manage your tickets.  You will need to manage your tickets via the ticketmaster mobile app.

Customer Relations Center Hours

• Monday - Friday
• 8:00 a.m. - 5:00 p.m.
• 1-800-NITTANY (1-800-648-8269)

Football Game Day Customer Relations Center Hours

• The Customer Relations Center is available on game day from four hours before kick-off through halftime and can be reached by calling1-800-NITTANY(1-800-648-8269).

Athletic Ticket Office Hours

• For information contact 1-800-NITTANY Monday thru Friday, 9:00 a.m. to 4:00 p.m., or in person at the Athletic Ticket Office in the BJC, Wednesday thru Friday, 11:00 a.m. to 4:00 p.m.  You can also email golions@psu.edu.

Game Day Ticket Office Hours

• Football - Ticket office opens 4 hours prior to kickoff | Gate E at Beaver Stadium
• Hockey - Ticket office opens 1.5 hours prior to puck drop | Gate A at Pegula Ice Arena
• Wrestling - Ticket office opens 1.5 hours prior to dual time | Main Entrance at Rec Hall
• Volleyball - Ticket office opens 1.5 hours prior to match time | Main Entrance at Rec Hall
• Gymnastics - Ticket office opens 1.5 hours prior to meet time | Main Entrance at Rec Hall
• Basketball - Ticket office opens 1 hour prior to tip-off | Curtin Road Entrance at Bryce Jordan Center
• Softball - Ticket office opens 1 hour prior to game time | 1st Base Ticket Office at Beard Field
• Women's Hockey - Ticket office opens 1 hour prior to puck drop | Gate A at Pegula Ice Arena

1-800-NITTANY  |  golions@psu.edu  |  studenttickets@psu.edu